Privacy Policy

Liquid Gold Health and Wellness (“Liquid Gold NYC,” “we,” “us”) is a wellness clinic located at 80-46 Kew Gardens Road, 3rd Floor, Kew Gardens, NY 11415. This policy explains what information we collect, how we use it, and the choices you have. Services are provided by Sarah Talasazan, FNP-C.

Information we collect

Information you provide. When you book a visit or complete an intake form, you may share:

• Contact details — name, email address, and mobile number.
• Booking details — treatment requested, preferred date and time, and how you heard about us.
• Health information — date of birth, sex, emergency contact, medical conditions, medications, surgeries, pregnancy or breastfeeding status, allergies, prior IV experience, and any history of adverse reactions.
• Notes you choose to add to a booking request.

Payment information. Payments are processed through our payment partners (including Cherry and your card issuer). We do not store full card numbers on our systems.

Information collected automatically. Like most websites, we use analytics tools (such as Google Analytics) and standard browser cookies to understand how the site is used. This may include your approximate location, device type, browser, and pages visited.

How we use your information

• To schedule, confirm, and manage your appointments.
• To conduct a clinical screening and assess whether a treatment is appropriate for you.
• To provide and monitor your treatment safely.
• To communicate with you about your visits, including reminders and follow-up.
• To process payments and prevent fraud.
• To improve our website and services.
• To meet legal, regulatory, and record-keeping obligations.

How we share your information

We do not sell your personal or health information. We share it only as needed to operate our practice and as required by law:

• With payment processors to complete transactions you authorize.
• With your emergency contact if needed during a visit.
• With healthcare providers or facilities, if a referral or transfer of care is appropriate.
• With service providers who help us run our business (for example, scheduling or analytics tools), under agreements that require them to protect your information.
• When required by law, court order, or to protect someone’s health or safety.

Data retention

We keep your information for as long as needed to provide care and to meet medical record-keeping and legal requirements. You may ask us to delete information that is not required to be retained.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your information against unauthorized access, loss, and misuse.

Cookies and analytics

We use cookies and similar technologies for analytics and to remember your preferences. You can control cookies through your browser settings; disabling them may limit some site features.

Your choices and rights

• Request access to or a copy of the information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete information, where we are not required to keep it.
• Opt out of marketing or non-essential communications at any time.

Children’s privacy

Our services are intended for adults. We do not knowingly collect information from children under 18 without a parent or guardian’s involvement.

Changes to this policy

We may update this policy from time to time. The “Effective” date above reflects the most recent revision. We will post updates on this page.

Contact us

For any privacy questions or requests, call or text 516-550-4887, or email Liquidgoldhealthandwellness@gmail.com. You may also write to us at 80-46 Kew Gardens Road, 3rd Floor, Kew Gardens, NY 11415.